Ask a Librarian Hours for President’s Day: Feb 18-19, 2018

The Ask a Librarian Hours will be as follows for this President’s Day weekend:

  • Sun, Feb 18 – Open 1-9pm
  • Mon, Feb 19 – Closed

We will re-open on Tuesday, February 20 at 9am for normal business hours at 9am.

While we are not available, the Ask Us 24/7 chat service will be here to help – this is librarians from other institutions answering your questions. If your question needs to be referred to an ESC librarian, we will get back to you on Tuesday when we are back in the office.


How do I find a particular journal that my instructor wants me to use?

When you need to find a particular journal or a particular article, this means you know the title of a journal that you need to use, you want to search in Journal Finder If you don’t know the name of the journal (or newspaper or magazine), you do not want to use Journal Finder. 

Select Journal Finder on the library homepage.

Image of the Journal Finder Link on the library homepage

When there, you can type the name of a journal to see if we have it in our collection. For example: Journal of Management

Image of Journal Finder Full Text Finder Search for the title Journal of Management

A basic search for this title can be a bit confusing as it gives me 1,368 results and the first one doesn’t match what I typed in the search box. How do I fix this?

Image of Journal of Management Search results

#1 – Put the name of the journal in quotes and search again – “Journal of Management”

This gives me 124 results and the one I am looking for is 2nd on the list of results. What if I am not sure if this is a peer reviewed journal because my instructor wanted me to find the peer reviewed journal, Journal of Management?

Image of Journal finder search results for Journal of Management put in quotes

I can narrow my search results down even more by selecting the check box next to Peer Reviewed Journals on the left hand column. By doing this, my results are now down to 70 items and the Journal of Management is the first search result. I am sure this is the correct journal that my instructor wanted me to use.

Image of Journal Finder search results with the journal title in quotes and peer reviewed journals checked as a search limiter

When you find the journal you want, look at the list of databases below the title. This tells you what databases in our online library have this journal and lists the date ranges for what is available. Look for the date range you need and select a database.

Image of the databases listed below a journal in the search results

This will take you directly into the database where you can choose to browse by date to find a particular article your instructor listed for you to read or you can choose to search within this publication if you want to look for an article on your topic in this particular journal.

How to find an article on your topic:

If you are trying to search for journal articles on your topic and you are not looking for a particular journal, you don’t want to search for your topic in Journal Finder. You want to either use OneSearch on the library homepage or go to the Subject Guides and choose your subject area from the list. When you do this, you will get a list of library databases that are relevant for that subject area. You want to choose a database and search for your topic there.

Image of the library homepage showing OneSearch and the Subject Guides

If you try these tips and still can’t find what you are looking for, please contact us for help. We are happy to assist you and walk you through how to find what you need in the online library.
800-847-3000, ext. 2222

Normal Hours
– Sun: 1 p.m.-9 p.m.
– Mon-Thu: 9 a.m.-9 p.m.
– Fri: 9 a.m.-5 p.m.

How to Save Articles to My Folder Without Losing Them

We have many databases through EBSCOHost, including our OneSearch on the library homepage. A great feature they have is the folder. Other databases have similar options. We get quite a few calls or chats from students wondering why their saved items aren’t there when they log back in. The issue is that your Empire State College login gives you access to the databases in the online library but it doesn’t make the special features work in those databases. Each database comes from a different company or vendor and they each function a little differently so their special features, like saving for later, require a free login account that you create with that database.

How it looks in OneSearch:

How it looks in other EBSCOHost databases:

How it looks in Proquest databases:

You have to click on the silhouette icon to see the option to sign into My Research, which is what Proquest calls their account.

Once you create a personal account, any items that you save will automatically go into your folder for you to be able to access them easily later. You will be able to use the same personal account in any of the EBSCOHost databases at the library because this EBSCOHost login works for all of their databases. The same goes for other databases, for example we have multiple databases from Proquest so if you create an account in one Proquest database and go into a different one, that account should work for all Proquest databases.

How to create a personal account in EBSCOHost:

  • Select the option to sign in, this is often found in the menu bar at the top of the screen.
  • From the Sign In Screen, click the Create a new Account link.
  • The Create a New Account Screen appears with Personal Account entered in the Account Type field. Fill in the fields on the Create a New Account Screen. When you have completed the fields, click Submit.
  • If all the information was accepted, a message appears that provides your user name and password. Click OK. You will be automatically logged in as a personal user. You should note the user name and password you created so you can log in at a future session.

Once your personal account is created and you are logged in, you should see My EBSCOHost.

How to use the folder:

To save articles, click the Add to folder link at the bottom of each article listing. To add all items on a page to your folder, click the Alert/Save/Share link and click Results (1-10) at the top of the menu. Result numbers to be added will change as you page through the list of results.

As you add the articles to the folder, you can click the Folder icon (or the Go to Folder View link) and review which items have been added. The Image Quick View feature provides the ability to view thumbnails of the images in an article right from the Folder screen.

You can print, e-mail, save, or export many results all at the same time using the Tools in the right column.

If you have signed in via My EBSCOHost, any search results that you collect in your folder will be automatically saved at the end of the session.

You can also create custom folders to sort the articles that you save. You can specify which folder you want to save to when you click Add to Folder.

How to create customized folders:

  • Click on Folder in EBSCOHost.
  • Click on New next to My Custom (see below).
  • A form should appear where you can create a folder name and add any notes you would like. Hit Save.

For more information about creating or using a personal account in EBSCOHost or how to use the folders, please visit an EBSCOHost database through the library website at and select Article Databases. From there scroll to E and choose EBSCOHost. Once in an EBSCOHost database, click on Help on the upper right hand corner and browse for your topic.

Does the library have the books for my course?

We have been getting asked about this a lot lately. You may be wondering where to find your textbooks or maybe you just want to know if the library has your textbooks. Did you order e-books online through the bookstore and you now need to know where to find them?

The first place to check for your textbooks is the college bookstore at They have information on how to find your books, how to order online and their contact information listed there. If you have any questions or need help ordering your books, contact the bookstore directly.

If you ordered e-books for your courses through the college bookstore, you should have received an email with the information about how to access your e-book. You can contact the bookstore if you do not have this email and they can assist you.

You are welcome to check the library e-book catalog to see if we have any of your textbooks in our online library but it is rare that we have textbooks available. You can search the e-book catalog by clicking on Books on the library homepage at If you do a search and your book is not listed, unfortunately, the online library does not have that book.

You may also have readings located in your course. Often the instructor will list how to access the reading or might include a link to the reading. If a reading is in the Online Library, your instructor will usually say so or link to it from your course.

When all else fails or you still are not sure what to do, it is always best to check with your instructor.


Ask a Librarian Hours for Jan 13-15, 2018

In honor of the Martin Luther King Jr. Day holiday, the Ask a Librarian service will be closed from Saturday, January 13 – Monday, January 15, 2018.

While we are away, the Ask Us 24/7 chat service will be available to answer your questions.  Ask Us 24/7 is a service provided by librarians from other libraries. If your question has to be answered by one of our Empire State College librarians, we will get back to you when we open on Tuesday, January 16, 2018.

You can also visit our FAQ or our Library Self-Help Tutorials at any time.

Thank you for your understanding.

How to create links back to library resources – permalinks

You may have discovered that when you copy and paste the link from your web browser when viewing an article or e-book in the online library, and then try to share it or go back to it later, it doesn’t work. That is because linking to items in the online library requires something called a permalink or a persistent URL.

Why do I have to do this?

This is because only those with Empire State College logins can access our paid for subscription databases and collections. In order to link to the article (or other item) in the online library so someone with a college login can access it, the link has to be made in a way that lets them login with their own information. When you are viewing an article, that link in your web browser is only good for your current logged in session.

How do I create a permalink?

Every database and collection in the online library is a bit different, based on what vendor we subscribe to for that collection. For directions on how to create permalinks, we have it broken down by each collection for you. Visit our Permalink (PURL) page for directions

Ask a Librarian Hours for Dec 23, 2017-Jan 1, 2018

The Ask a Librarian service will be open the following hours from Dec 23, 2017 – Jan 1, 2018.

  • Sat, Dec 23, 2017 – Closed
  • Sun, Dec 24, 2017 – Closed
  • Mon, Dec 25, 2017 – Closed
  • Tues, Dec 26, 2017 – Open 9am – 5pm
  • Wed, Dec 27, 2017 – Open 9am – 5pm
  • Thurs, Dec 28, 2017 – Open 9am – 5pm
  • Fri, Dec 29, 2017 – Open 9am – 5pm
  • Sat, Dec 30, 2017- Closed
  • Sun, Dec 31, 2017 – Closed
  • Mon, Jan 1, 2018- Closed

Winter business hours resume on Jan 2, 2018 through Jan, 15, 2018 and then we are back to normal business hours on Jan, 16, 2018.

When we are not available, librarians from other institutions will be on Ask Us 24/7 chat to answer your questions.

Wishing you all a safe and happy holiday season.