Ask A Librarian is getting a new look!

The Online Library’s reference service, Ask A Librarian, is moving to a new platform Monday morning. What will change? Not much from the user’s standpoint!

  • The Ask A Librarian email address is still
  • The link to the Ask A Librarian question form is still
  • The Ask A Librarian phone number is still 800-847-3000 ext. 2222
  • There will still be an Ask A Librarian chat widget in all the places you’ve come to expect one

Ask A Librarian is open

  • Monday through Thursday, 9am-9pm
  • Friday 9am-5pm
  • Sunday 1pm-9pm
  • You can always submit a question through our question form or voicemail, and we will answer it as soon as we’re open again.