(update) Films on Demand Database Server Problems

Updated message from Films on Demand:

“On Tuesday, October 9, at around 1:06 p.m., our data center experienced a major equipment failure, which took our sites down. We have restored our sites on backup servers, but they are not optimized for heavy use. Therefore, you may find our sites to be slower than usual, and we are working as quickly as possible to replace the damaged equipment. We expect our sites will be restored to full capacity by Monday, October 15. We deeply apologize for any inconvenience this may have caused.”


This afternoon, we discovered that access to one of our databases, Films on Demand, was down. The problem is a server issue on their end of things and they are working to resolve the access problems. We will update you when it is resolved and apologize for any inconvenience.


Ask a Librarian Hours for Columbus Day Weekend 2018

The Empire State College Ask a Librarian Service will be open the following hours for the 2018 Columbus Day Weekend:

  • Friday, October 5: Open 9am-5pm
  • Saturday, October 6: Closed
  • Sunday, October 7: Open 1pm-9pm
  • Monday, October 8: Closed

When we are not available to answer your questions, the Ask Us 24/7 librarians consortium is here to help you on Chat, 24 hours a day, 7 days a week.  If a question has to be answered by one of the ESC librarians, we will get back to you on Sunday, October 7, 2018 or Tuesday, October 9, 2018.

*Please Note: Our email addresses librarian@esc.edu and ill@esc.edu are not working properly. If you want to reach us, please use the online form, chat, or call us on the phone.



How to Save Articles to a Folder

We have many databases through EBSCOHost, including our OneSearch on the library homepage. A great feature they have is the folder. Other databases have similar options. We get quite a few calls or chats from students wondering why their saved items aren’t there when they log back in. The issue is that your Empire State College login gives you access to the databases in the online library but it doesn’t make the special features work in those databases. Each database comes from a different company or vendor and they each function a little differently so their special features, like saving for later, require a free login account that you create with that database.

How it looks in OneSearch:

How it looks in other EBSCOHost databases:

How it looks in Proquest databases:

You have to click on the silhouette icon to see the option to sign into My Research, which is what Proquest calls their account.

Once you create a personal account, any items that you save will automatically go into your folder for you to be able to access them easily later. You will be able to use the same personal account in any of the EBSCOHost databases at the library because this EBSCOHost login works for all of their databases. The same goes for other databases, for example we have multiple databases from Proquest so if you create an account in one Proquest database and go into a different one, that account should work for all Proquest databases.

How to create a personal account in EBSCOHost:

  • Select the option to sign in, this is often found in the menu bar at the top of the screen.
  • From the Sign In Screen, click the Create a new Account link.
  • The Create a New Account Screen appears with Personal Account entered in the Account Type field. Fill in the fields on the Create a New Account Screen. When you have completed the fields, click Submit.
  • If all the information was accepted, a message appears that provides your user name and password. Click OK. You will be automatically logged in as a personal user. You should note the user name and password you created so you can log in at a future session.

Once your personal account is created and you are logged in, you should see My EBSCOHost.

How to use the folder:

To save articles, click the Add to folder link at the bottom of each article listing. To add all items on a page to your folder, click the Alert/Save/Share link and click Results (1-10) at the top of the menu. Result numbers to be added will change as you page through the list of results.

As you add the articles to the folder, you can click the Folder icon (or the Go to Folder View link) and review which items have been added. The Image Quick View feature provides the ability to view thumbnails of the images in an article right from the Folder screen.

You can print, e-mail, save, or export many results all at the same time using the Tools in the right column.

If you have signed in via My EBSCOHost, any search results that you collect in your folder will be automatically saved at the end of the session.

You can also create custom folders to sort the articles that you save. You can specify which folder you want to save to when you click Add to Folder.

How to create customized folders:

  • Click on Folder in EBSCOHost.
  • Click on New next to My Custom (see below).
  • A form should appear where you can create a folder name and add any notes you would like. Hit Save.

For more information about creating or using a personal account in EBSCOHost or how to use the folders, please visit an EBSCOHost database through the library website at www.esc.edu/library and select Article Databases. From there scroll to E and choose EBSCOHost. Once in an EBSCOHost database, click on Help on the upper right hand corner and browse for your topic.

Constitution Day – September 17, 2018

Constitution Day Banner
The delegates to the Constitutional Convention signed the Constitution on September 17, 1787, establishing the United States under a federal system of government.
The U.S. Constitution was the first written constitution in the world and is the oldest one still in existence.
Congress has established September 17 as Constitution Day to commemorate the anniversary of the signing of the Constitution.You can find out more by visiting the National Constitution Center or by visiting http://www.constitutionday.com/.
In honor of Constitution Day, the Empire State College Library has collected some web resources and articles about the Constitution’s history. You can also visit the Law & the Library Youtube Playlist from the Library of Congress or enjoy some videos about the Constitution from History.com.
Empire State College Library Resources for Researching the US Constitution (ESC Login Required to Access)

The Writing of the Constitution

Interpreting the Constitution

Reading the Constitution

  • Constitution of the United States (National Archives)
    High-resolution images of the U.S. Constitution, with explanatory notes and transcripts of the Constitution text.
  • Interactive Constitution (National Constitution Center)
    A clause-by-clause explanation of the Constitution, providing access to basic constitutional facts and interpretation, and searchable by key words and Supreme Court cases.
  • Pocket Constitution for iPod Touch and iPhone (Oak Hill Publishing)
    America’s best-selling Pocket Constitution Book “The U.S. Constitution & Fascinating Facts About It” is now available on the App Store for iPhone and iPod touch.
  • Legal Information Institute U.S. Constitution (Cornell University Law School)
    Broken down into linked sections so you can view each part individually.


How do I find the books for my classes?

You may be wondering where to find your textbooks or maybe you just want to know if the library has your textbooks. Did you order e-books online through the bookstore and you now need to know where to find them?

The first place to check for your textbooks is the college bookstore at www.esc.edu/bookstore. They have information on how to find your books, how to order online and their contact information listed there. If you have any questions or need help ordering your books, contact the bookstore directly.

If you ordered e-books for your courses through the college bookstore, you should have received an email with the information about how to access your e-book. You can contact the bookstore if you do not have this email and they can assist you. www.esc.edu/bookstore

You are welcome to check the library e-book catalog to see if we have any of your textbooks in our online library but it is rare that we have textbooks available. You can search the e-book catalog by clicking on Books on the library homepage at www.esc.edu/library. If you do a search and your book is not listed, unfortunately, the online library does not have that book.

You may also have readings located in your course. Often the instructor will list how to access the reading or might include a link to the reading. If a reading is in the Online Library, your instructor will usually say so or link to it from your course.

When all else fails or you still are not sure what to do, it is always best to check with your instructor.


Ask a Librarian Hours for Labor Day Weekend 2018

The Ask a Librarian service will be closed on Sunday, September 2 and Monday, September 3 in honor of the Labor Day holiday.  While we are not available, the Ask Us 24/7 chat service will be here to answer your questions. If you need to speak with an Empire State College librarian, we return on Tuesday, September 4 at 9am and will respond to any voicemail or online form messages left for us then.

*Please note: Our email address is still not working properly. Use the online form, chat, or phone instead.

Ask a Librarian will be back on our normal business hours on Tuesday, September 4 at 9am.

Normal Hours: 

– Sun: 1 p.m. – 9 p.m.
– Mon-Thu: 9 a.m. – 9 p.m.
– Fri: 9 a.m. – 5 p.m.


Update: librarian@esc.edu and ill@esc.edu emails still down

Update: Our Ask a Librarian reference service (librarian@esc.edu) has not been functioning properly since mid-March. If you sent an email to us directly (from your personal or esc.edu email address) since then, we have not received it, and apologize sincerely for any apparent lack of response.

As of 5/11, we have discovered that our email address for interlibrary loan-related issues (ill@esc.edu) is also not functioning. We are not receiving emails or replies to that email address.

A service desk request has been submitted to resolve these issues, and we appreciate your patience while we await that response.

In the meantime, the best ways to reach a librarian with your questions are to submit them via chat, via the question submission form, or via the phone number listed at the Ask a Librarian & FAQ page: http://askalibrarian.esc.edu/

For all questions about interlibrary loan, please include the transaction number (TN).

Please do not email individual librarians directly, as we have no way to document and track those questions in our system.

We thank you again for your patience and understanding.